How do I call forward on Telstra DOT?

11 December 2018 

Call forward always

  1. Lift handset wait for tone.
  2. Enter *72# followed by the number you wish to forward to. Eg. *72# 0400 000 000 then hang up.
  3. Hang up.
  4. To turn it off again. Lift handset, wait for tone. Enter *73# and hang up.

Source: Telstra Crowd Support


Comments (2)

Unable to Divert Phone

By: on 14 September 2022
Hello up until a month ago we have been able to divert our landline to our mobile numbers when we are away from the business. It would seem recently the only number that the land line can divert or forward to is my mobile and no one elses. Wondering if anyone has any answer regarding this.

Turning off call forward not working

By: on 20 June 2022
Hi There, I am trying to turn off the call forwarding and it doesn't appear to work... When you call the number it goes straight to a old phone number message bank thats linked to the office. When you enter *73# you can clearly hear the message state its been deactivated, however when you ring the phone number thats when its going to a old phone number message bank . HELP!!!!!

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